These Terms of Service ("Terms") govern your access to and use of Production Pay Tracker (the "Service"), operated by Production Pay Tracker ("we", "us", "our"). By creating an account, clicking "I agree," or using the Service, you agree to these Terms.

1. Accounts & eligibility

You must be at least 18 years old and legally able to enter into a contract. You are responsible for keeping your login credentials confidential and for all activity under your account. You will provide accurate information and keep it updated. Employees invited to your organization's workspace are also bound by these Terms.

2. Subscription, trial, and billing

The Service is offered on a monthly or annual subscription basis at prices shown at checkout.
New accounts may include a 7-day free trial. A valid payment method is required to start the trial.
Your card will be charged automatically at the end of the trial and then at each billing cycle unless you cancel before the renewal date.
You may cancel at any time from your billing portal; cancellations take effect at the end of the current billing period.
All prices are in USD and exclusive of applicable taxes.

3. Refund policy

Because subscriptions are digital and consumed as accessed, all fees are non-refundable except where required by law. If you believe you were incorrectly charged, contact us within 30 days at support@productionpaytracker.com and we will investigate in good faith.

4. Acceptable use

You agree not to:

Use the Service to violate any law or third-party right;
Interfere with the security, performance, or availability of the Service;
Reverse-engineer, resell, or sublicense the Service without our written consent;
Submit false, fraudulent, or knowingly inaccurate time-clock, payroll, or job data.

5. Your data & privacy

You retain ownership of the data you submit to the Service ("Customer Data"). You grant us a limited license to host, process, back up, and display that data solely to provide the Service. Our use of Customer Data is further described in our Privacy Policy.

6. Payroll and legal compliance

The Service assists with employee time tracking, commission calculation, and paystub generation. You remain solely responsible for compliance with all applicable labor, wage-and-hour, tax withholding, workers' compensation, and payroll reporting laws. We do not provide legal, tax, or accounting advice. Verify calculations independently before making payments.

7. Service availability & support

We target 99.5% monthly uptime, excluding scheduled maintenance and events beyond our reasonable control. Support is available via email during US business hours. We may modify, suspend, or discontinue features with reasonable notice.

8. Suspension & termination

We may suspend or terminate your account for material breach of these Terms, non-payment, fraudulent activity, or if required by law. You may terminate your account at any time from the billing portal. Upon termination we will make Customer Data available for export for 30 days, then delete it in the ordinary course.

9. Warranties & disclaimers

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, or accuracy of results. We do not warrant that the Service will be uninterrupted or error-free.

10. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability to you for any claim arising out of or relating to these Terms or the Service is limited to the greater of (a) the amounts paid by you to us in the 12 months preceding the claim, or (b) US $100. We are not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenues, goodwill, or data.

11. Indemnification

You will defend, indemnify, and hold us harmless from any third-party claim arising out of your use of the Service, your Customer Data, or your violation of these Terms.

12. Governing law & disputes

These Terms are governed by the laws of the State of Georgia, USA, without regard to conflict-of-laws principles. Any dispute will be resolved exclusively in the state or federal courts located in Fulton County, Georgia, and you consent to personal jurisdiction there.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified via email and/or via a notice inside the Service at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

14. Contact

Questions? support@productionpaytracker.com
Production Pay Tracker
Richmond, Kentucky, United States

Attorney note: This template is a good faith starter derived from common US SaaS practice. Before publishing, verify the governing state, refund policy, and arbitration/waiver language against your jurisdiction and lawyer's guidance.